Terms and Conditions

1.1 Applicability of Terms

These terms and conditions govern the use of the he77 platform and all its services. By browsing the he77 website, creating an account, playing games, placing bets, or carrying out any kind of transaction, you are legally bound by these terms.

In addition to these terms, he77's privacy policy, responsible gaming policy, and specific bonus terms and conditions may also apply. Each of these policies forms an integral part of these general terms.

1.2 Language & Interpretation

The Bengali version of these terms and conditions is provided for the convenience of users in Bangladesh. In the event of any interpretive dispute, the decision of the he77 authority shall be considered final.

2.1 Age Requirement

The he77 platform is only for individuals aged 21 or above. Minors are strictly prohibited from creating an account or using the platform. he77 may request documents for age verification at any time, and failure to provide the required information may result in the account being suspended or cancelled.

• Providing the correct date of birth at the time of registration is mandatory.
• A national identity card, passport, or other government-issued document may be requested as proof of age.
• Providing a false age is subject to legal action and may result in account cancellation.

2.2 Registration Process

Each user may create only one account. Creating multiple accounts is prohibited and may result in account cancellation and forfeiture of deposited funds.

• All information provided at the time of registration must be true, complete, and up to date.
• Multiple accounts cannot be opened using the same mobile number or email address.
• Any changes to account information must be reported to he77 immediately.

2.3 Geographic Restrictions

he77 may restrict or completely prohibit services for users from certain countries or regions. Using the service in violation of these restrictions may result in the account and all balances being forfeited.

3.1 Security Responsibility

It is entirely your own responsibility to keep your he77 account login details, password, and other security-related information completely confidential.

• Do not share or disclose your account password to anyone.
• Allowing another person to use your account is strictly prohibited.
• If you notice any unauthorised access or suspicious activity, you must notify he77 support immediately.
• The account holder is responsible for all activities carried out through the account.

3.2 Identity Verification

The he77 authority may request additional information or documents for identity verification at any time. This generally applies in cases of withdrawal requests, large transactions, or security-related reviews.

Failure to provide the requested documents may result in withdrawals being held or the account being temporarily suspended.

4.1 Accepted Payment Methods

Deposits and withdrawals on the he77 platform are currently available through the following mobile financial services:

• bKash — Bangladesh's most widely used mobile wallet
• Nagad — Mobile financial service of Bangladesh Post Office
• Rocket — Mobile wallet of Dutch-Bangla Bank
• Upay — Mobile payment service of United Commercial Bank

4.2 Deposit Limits

The minimum deposit amount for each payment method is ৳200. The maximum limit may vary depending on the payment method and account type.

• Minimum deposit: ৳200 (same for each method).
• Deposited funds are generally credited to the account instantly.
• If there are errors in the deposit details, he77 reserves the right to cancel that transaction.

4.3 Withdrawal Conditions

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes.

• Minimum withdrawal: ৳800.
• The withdrawal request will be sent to the mobile number that was registered at the time of deposit.
• Wagering requirements must be met before withdrawing funds earned from bonuses.
• Withdrawals may be delayed if identity verification has not been completed.
• In the case of suspicious activity, he77 reserves the right to hold withdrawals and conduct an investigation.

5.1 Welcome Bonus

New members at he77 are eligible for a 100% bonus on the first deposit, up to ৳20,000. For example, a deposit of ৳1,000 will receive a ৳1,000 bonus, making the total balance ৳2,000.

The maximum bonus limit is ৳20,000. This means that for a deposit of ৳42,000 or more, the bonus will remain at a maximum of ৳20,000 — in that case the total balance would be ৳62,000.

5.2 Wagering Requirements

A 25x wagering requirement applies to the welcome bonus. The wagering requirement is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

Example: If you receive a ৳1,000 bonus, you must wager ৳1,000 × 25 = ৳25,000 before funds earned from the bonus can be withdrawn.

• The bonus balance cannot be withdrawn before the wagering requirements are met.
• Certain games may contribute differently to wagering calculations.
• If not completed within the designated time limit, the bonus may be cancelled.

5.3 General Bonus Terms

• Each user may use each bonus offer only once.
• Bonuses are only usable in your own account and are not transferable.
• VIP cashback and other promotion terms may apply separately.
• he77 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If there is suspicion of a bonus terms violation, he77 may investigate and take necessary action.

5.4 VIP Program

he77 offers four VIP tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Advancement to a higher VIP tier is determined on the basis of review according to he77's set criteria. he77 reserves the right to change the terms of VIP benefits.

6.1 Fraudulent Activities

The following activities are strictly prohibited on the he77 platform and may result in account cancellation and legal action if they occur:

• Using false or altered identity or documents.
• Operating more than one account.
• Abusing bonuses or promotions (bonus arbitrage, claiming bonuses across multiple accounts, etc.).
• Collusion or conspiring with others to gain an unfair advantage.
• Exploiting any technical error or vulnerability in the platform.
• Using automated software or bots to operate games.

6.2 Anti-Money Laundering

he77 is committed to preventing money laundering. If a suspicious transaction is identified, the associated account may be suspended and the relevant authorities may be notified if necessary.

7.1 Copyright & Trademark

All content on the he77 website — logos, designs, graphics, software, text, and compiled data — is the intellectual property of he77 or its licensors. Any use, reproduction, distribution, or modification of this content without permission is prohibited and subject to legal action.

Game software is protected by the intellectual property of the respective providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, NetEnt, Microgaming, etc.).

8.1 Service Availability

he77 strives to provide uninterrupted and error-free service at all times. However, the service may be temporarily disrupted due to technical issues, maintenance, or other reasons. he77 is not responsible for any loss caused by such disruptions.

8.2 Betting Losses

Losing money in games or betting is a normal part of the risk involved. he77 accepts no responsibility for financial losses arising from a user's bets. All games and bets are conducted fairly and transparently.

8.3 Disconnection

If a game session is affected by an internet disconnection or device issue, he77 will follow its set policy regarding the outcome of bets during that period. In such situations, please contact support.

9.1 Personal Data Storage

The collection, storage, and use of users' personal data by he77 is governed by the privacy policy. All data is kept secure through SSL encryption. For full details, please see our Privacy Policy.

9.2 Communication Consent

By registering, you give he77 permission to send you information about bonuses, promotions, and platform updates. To opt out of such communications, please contact support.

10.1 Healthy Gaming Habits

he77 believes in responsible gaming. We encourage users to use the platform in a healthy and enjoyable way.

• Only place bets with money that, if lost, will not affect your daily life.
• Avoid thinking of gaming as a source of income.
• Set time limits and stick to them.
• Do not make decisions based on emotions or increase your bets to recover losses.

10.2 Self-Restrictions

he77 offers users the option to voluntarily take a temporary break or self-exclude from their account. Contact support to activate this feature. Visit our Responsible Gaming page for more details.

11.1 he77's Rights

he77 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion of fraudulent or illegal activity.
• Providing false or incomplete information.
• Money laundering or suspicious financial activity.
• Operating multiple accounts.

In the event of account closure, any valid balance (excluding bonuses) will be returned, though it may be delayed until an investigation is completed.

11.2 Account Closure at User's Request

You may request to close your account at any time through support. Please complete all valid withdrawals before closing your account.

12.1 Right to Make Changes

he77 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on the website.

For significant changes, he77 will endeavour to notify users. However, continued use of the platform after any changes will be considered as your acceptance of the new terms.

It is your responsibility to review this page regularly.

12.2 Contact

If you have any questions or need clarification regarding these terms, please contact the he77 support team:

• 24/7 live chat — support available in Bengali and English.
• Email: [email protected]